Terms of service

1. Who these terms are between

These terms are an agreement between you and Rankdon, a digital marketing business in Reno, NV ("Rankdon", "we", "us"). They apply when you use rankdon.com. If you don't agree with them, don't use the site.

2. What's on this site

Everything here is general information about what we do. It is not professional, legal, financial, or marketing advice for your specific situation, and reading it does not make you our client. We try hard to keep it accurate and current, but we don't warrant that it is error-free or that it will stay available.

3. The free growth plan

Asking for a growth plan costs nothing and commits you to nothing. We will look at your website, your ads if you're running any, and how you show up in local search, and send you a short written plan within one business day. The plan is yours to keep and act on, with us or with anyone else. We are not obliged to take on every business that asks, and we may decline work.

4. How engagements work

Paid work is governed by a written service agreement signed by both sides, which sets out the scope, the price, and the schedule for your specific engagement. That agreement takes precedence over this page. As a general description of how we structure things:

• Websites run on an initial 12-month term, billed monthly rather than as a lump sum up front. At the end of the term the site is yours to keep, outright. Ending that term early carries an early-termination fee, which is stated in writing in your agreement before you sign it. There are no hidden fees, and nothing in a signed agreement will surprise you if you read it.
• Google Ads, Meta Ads, and AI automations run month-to-month. Cancel with notice as set out in your agreement and they stop.

5. Advertising spend

Advertising budget is separate from our fees. What you spend on Google or Meta goes to Google or Meta, not to us, and we do not mark it up. We will not exceed a budget you have set without your approval in writing.

You own your advertising accounts. We work inside accounts held in your name wherever the platform allows it, so the conversion history, pixel data, and audiences built up while we work together stay yours. If we ever part ways, you keep them, and we will hand over access promptly rather than making you fight for it.

6. No guarantee of specific results

We measure everything and report honestly, but we do not guarantee any specific ranking, traffic level, cost per lead, number of calls, or revenue figure, and no one else can either. Search engines and ad platforms change their algorithms, policies, and pricing whenever they like and without telling us. Your market, your pricing, your capacity, and how fast you answer the phone all affect the result more than we do.

Any figures, timelines, or case studies shown on this site are illustrations of past or typical outcomes, not a promise of yours. If an agency ever guarantees you a number, that is a reason to walk away from them, not toward them.

7. What we need from you

The work depends on things only you can provide. You agree to give us, in reasonable time:

• Accurate information about your business, your services, and your pricing
• Access to the accounts, domains, and platforms the work requires
• Content, photos, logos, and approvals when we ask for them

You confirm that anything you give us is yours to give, or that you have permission to use it, and that it doesn't infringe anyone's rights. Delays in getting us what we need move the schedule; they do not pause the fees.

8. Who owns what

Yours on final payment. When your engagement is paid in full, you own the deliverables we created specifically for you: the website design and content, ad creative and copy, landing pages, and automation configurations. We assign those rights to you.

Ours stays ours. We keep ownership of the tools, code libraries, templates, processes, and know-how we use across clients, along with anything we built before working with you. You get a permanent right to keep using those as part of your deliverables.

Third-party components such as fonts, stock imagery, and plugins remain under their own licenses, which we will identify to you.

Showing our work. Unless you ask us in writing not to, we may name you as a client and show the work in our portfolio and case studies. We will never publish your confidential numbers without your written approval of the exact figures.

9. Third-party platforms

Google, Meta, your host, your CRM, and the other platforms involved have their own terms, and your use of them is subject to those terms, not ours. We are not responsible for their outages, policy changes, price increases, account suspensions, or decisions to disapprove an ad. Where a suspension is our doing we will fix it; where it is a platform judgment call we will appeal it and tell you honestly how it went.

10. Confidentiality

Each of us will keep the other's non-public business information confidential and use it only for the work. That obligation survives the end of the engagement. It doesn't cover information that is already public, that we knew before you told us, or that we're legally required to disclose.

11. Disclaimers

This website is provided "as is" and "as available", without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted or error-free.

Some states do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

12. Limitation of liability

To the fullest extent the law allows, neither party is liable to the other for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or lost business opportunity, even if told such damages were possible.

Our total liability arising out of or relating to this site or an engagement will not exceed the total fees you paid us in the twelve months before the event giving rise to the claim. For use of this website alone, where you have paid us nothing, that amount is zero, and your remedy is to stop using the site.

Nothing here limits liability for fraud, willful misconduct, or anything else that cannot be limited by law.

13. Indemnification

You agree to cover us against claims, damages, and reasonable legal costs arising from content or materials you gave us, from your use of this site in breach of these terms, or from your violation of a law or someone else's rights. We will do the same for you where a claim arises from our own infringement of someone's intellectual property in work we created for you.

14. Termination

You may stop using this site at any time. We may suspend or end access to it, or decline to continue an engagement, if these terms or a signed agreement are breached. Ending an engagement is governed by your signed agreement, including any notice period and early-termination fee. Sections 8, 10, 11, 12, 13, and 15 survive termination.

15. Governing law and disputes

These terms are governed by the laws of the State of Nevada, without regard to its conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in Washoe County, Nevada, and both of us consent to that jurisdiction.

Before either of us files anything, we agree to talk. Email the other side a plain description of the problem and what would fix it, and give it 30 days. Most things end there.

16. The rest

If a court finds part of these terms unenforceable, the rest stays in force. If we don't enforce something immediately, we haven't given up the right to enforce it later. You may not transfer your rights under these terms without our written consent; we may transfer ours in connection with a sale of the business.

17. Changes to these terms

We may update these terms. When we do, we change the effective date at the top of this page and post the new version here. Continuing to use the site after that means you accept the update. Changes to a signed service agreement work differently: those require both signatures.

18. Contact

Questions about these terms: hello@rankdon.com. Rankdon, Reno, NV, USA.